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PRIMATTE LICENSING BUG CAUSES "INADEQUATE CRYPTOGRAM" ERROR MESSAGE

PHOTRON USA, Inc., is happy to announce that the problem with the Primatte licensing in the Nodelocked versions has been fixed. The problem only occurred in the Autodesk Media & Entertainment nodelocked versions of Primatte for Inferno, Flame, Flare, Flint, Fire and Smoke.  The floating license version were not affected.

The solution to the problem involves replacing the broken sparkPrimatte plug-in with a new one available on the www.primatte.com web site under "Downloads". It is labeled as "Primatte Version 4.1" or "Primatte version 3.2” in both the LINUX and SGI download sections. Users of versions earlier than V3 can use the V3 download and be upgraded to V3 at no charge. These versions will work with your previously issued permanent Primatte license key.


1. Uncompress the spark and install it in /usr/discreet/sparks/PRIMATTE after deleting the spark version that is already there. Make sure that permissions are open on the new spark.

We offer our sincerest apologies for the extra work this causes you.

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